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Course questions, team training quotes for your practice, invoices or technical support — we reply within one working day.

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Contact details

OfficeYour Hive, 129 Mile End Road
London E1 4BG
Support hoursMon–Fri 9:00–17:30
Team training for your practice Enrol the whole team on one invoice, track progress and download a training matrix for CQC. 15% off from 5 learners; bespoke pricing for groups and corporates.
  • One invoice, VAT receipt available
  • Training matrix & certificates per learner
  • Induction bundles for new starters
Before you ask

Quick answers

How quickly do certificates arrive?

Instantly. As soon as you pass the assessment your certificate is available to download and print from your learning dashboard.

Can you invoice our practice?

Yes. Team bookings can be paid by invoice or card, and we provide a VAT receipt for every order.

Do you offer refunds?

Every course comes with a 30-day money-back guarantee — contact us within 30 days of purchase if it isn't right for you.

I've lost my certificate — can I get another?

Log in and open "My certificates" — every certificate you have earned stays there permanently and can be re-downloaded at any time.

Can our practice have a custom induction bundle?

Yes. Tell us which roles you are onboarding and we will put together a bundle of foundation courses and CPD modules with a single price.

Do you offer in-person or blended training?

Our courses are fully online. For hands-on skills such as CPR/BLS, our theory modules are designed to sit alongside your practice's annual practical session.