Insights for the dental team
CPD rules explained, career guides, compliance checklists and front-desk tips from the UISC Edu Skill team.
GDC enhanced CPD explained: how many hours you really need in 2026
Dentists need 100 verifiable hours per cycle, most DCPs 75 and dental nurses 50 — but the details trip people up every year. Here is the whole scheme in plain English.
UISC Edu Skill Team
· 04 Sep 2026
· 2 min read
What does a dental receptionist actually do? A day at the front desk
Answering the phone is maybe a fifth of it. From medical histories to NHS bands to the nervous patient who needs five extra minutes, here is what the role really involves.
Treatment coordinators: why every private practice is hiring one
The TCO role barely existed a decade ago. Today it is the bridge between clinician and patient — and one of the best-paid non-clinical careers in dentistry.
CQC inspection checklist: the 12 documents dental inspectors always ask for
Inspections are far less stressful when the evidence is already in a folder. Here are the documents that come up in almost every dental inspection in England.
New for 2026: Dental Administrator Certificate and four GDC core CPD updates
We have launched a Level 3 Dental Practice Administrator Certificate and refreshed our medical emergencies, decontamination, radiography and safeguarding modules for the new CPD year.
Five phone habits that quietly cost dental practices new patients
Most new-patient enquiries still arrive by phone, and most are lost in the first thirty seconds. Here are the habits we hear most often — and what to say instead.
Dental neglect and "was not brought": what every team member should know
A child who repeatedly misses dental appointments is not a diary problem — it can be a safeguarding signal. Here is how practices should think about it.
