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Career pathway · Dental Coordinator

Help more patients say yes to the treatment they need — ethically

The treatment coordinator bridges the gap between the clinical consultation and the patient's decision. Our TCO track covers consultation structure, presenting treatment plans, finance options, consent and follow-up — for implant, orthodontic, cosmetic and general dentistry.

See the 11 courses Team enquiry
For: New and experienced treatment coordinators Receptionists and nurses moving into a TCO role Practice owners building a TCO service
11Courses
142CPD hours
16,944+Learners
£20From
What you'll be able to do

Outcomes that show up at work on Monday

Every course on this track is built around tasks you actually do in a UK dental practice — not theory for its own sake.

Topics covered
Administration Treatment Coordination Commercial Practice Skills Core Dental CPD Compliance
01

Run a structured, patient-centred TCO consultation from welcome to follow-up

02

Present treatment plans and fees clearly, honestly and without pressure

03

Explain finance options within FCA and professional boundaries

04

Apply professional standards on consent, ethical marketing and honesty

05

Coordinate implant, orthodontic and cosmetic journeys across the clinical team

06

Track case acceptance and follow-up with simple, effective systems

Your learning path

The Coordinator route, step by step

Begin with the foundation step, then earn the advanced certificate. Add CPD modules whenever your practice needs them.

Step 1

Foundation

Everything the job needs in your first months.

Dental Treatment Coordinator (TCO) Foundation Course 15 CPD hrs · Foundation £199.00
Step 2

Certificate

Structured certificate courses for people ready to specialise.

Commercial Practice Skills 10 CPD hrs · Intermediate · shared with Practice Manager £149.00
Step 3

Advanced

Lead a team, run a function or coordinate complex cases.

Advanced Treatment Coordination & Case Acceptance (Level 3) 28 CPD hrs · Advanced £345.00
Step 4

Ongoing CPD

Short verifiable modules that keep you current and compliant.

Medical Emergencies 2 CPD hrs · All Levels · shared with All Dental CPD £20.00 Safeguarding 3 CPD hrs · All Levels · shared with All Dental CPD £20.00 Complaints Handling 2 CPD hrs · All Levels · shared with All Dental CPD £20.00 GDPR & Confidentiality 2 CPD hrs · All Levels · shared with All Dental CPD £20.00 + 3 more below
Complete Dental Practice Professional Programme

Prefer the whole route in one go?

The Complete Dental Practice Professional Programme includes the Coordinator track alongside reception, administration, coordination and commercial skills, the CPD every practice team member needs and practical development in your own practice.

  • Dental ReceptionDental Receptionist Foundation Course (Level 2)
  • Dental AdministrationDental Practice Administrator Certificate (Level 3)
  • Dental CoordinationDental Treatment Coordinator (TCO) Foundation Course
  • Commercial Practice SkillsAll ten commercial modules
  • Selected Dental CPDEight verifiable modules
  • Practical workplace developmentSix workplace tasks completed in your own practice with a reflective log, signed...
12 courses · one payment
£695 £906
Save 23% vs enrolling separately
12courses included
74 hrsverifiable CPD
13certificates
Lifetimeaccess, learn at your pace
Enrol on the programme See everything included

30-day money-back guarantee · team pricing for 5+ learners

Dental Coordinator

All 11 courses on this track

Filter by level, or open the full catalogue for price and topic filters.

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Learner stories

What coordinators say

Hannah Fletcher
Hannah Fletcher Treatment Coordinator, London
I was nervous about the "sales" side of the TCO role. This course showed me how to be patient-first and ethical while still helping people say yes to treatment they need.
on Advanced Treatment Coordination & Case A...
Fatima Begum
Fatima Begum Dental Receptionist, Luton
Our implant case acceptance improved noticeably after I applied the consultation structure. The finance module was clear on what we can and can't say.
on Dental Treatment Coordinator (TCO) Found...
Mohammed Ali
Mohammed Ali Associate Dentist, Oldham
We had our CQC inspection three weeks after completing this. The checklist and evidence-folder index meant we were ready and it went smoothly.
on Equality, Diversity & Inclusion
Questions

Dental Coordinator FAQs

Still unsure which course to start with? Tell us about your role and we'll recommend a path.

Ask our team
Other tracks Dental Receptionist14 courses Dental Administrator14 courses Dental Practice Manager14 courses All Dental CPD14 courses
Do I need a clinical background to be a TCO?

No. Many treatment coordinators come from reception, nursing or hospitality. The Foundation Course teaches the clinical vocabulary you need to explain treatment options confidently, and where the boundaries of your role sit.

Is this course about selling?

It is about helping patients make informed decisions. You will learn a consultation structure that is patient-first and compliant with professional standards on consent, honesty and ethical marketing — and you will see that case acceptance improves as a result.

Can I talk about finance options with patients?

Only within FCA and lender rules. The finance module explains exactly what a TCO can and cannot say about payment plans and credit, and how to hand over to the practice's regulated process.

Do I need any experience to start?

No. Every track starts with a free taster and a foundation course written for people in their first weeks in the role. Advanced courses assume you have completed the foundation level or have equivalent experience.

How long do I have to complete a course?

There is no deadline — access is for life. Most learners finish a foundation course in two to three weeks studying an hour or two a week, and a CPD module in a single sitting.

Will I receive a certificate?

Yes. Every course issues a downloadable certificate listing the aims, learning outcomes, CPD development outcomes and verifiable CPD hours. Practices use them for CQC training evidence and appraisals.

Dental Coordinator

Start the Coordinator pathway today

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