Topic

Front Desk & Patient Communication

Diary management, telephone skills, NHS bands, complaints at the desk and the dental terminology reception teams need.

18Courses

159+CPD hours

3Free tasters

Topic: Front Desk Level: Advanced

Front Desk 25h

Step up to lead receptionist: KPIs, team leadership, patient retention and practice growth.

4.8 (88) 627 enrolled

£295.00 ~~£345.00~~

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Practice owners & managers

Training the whole team before an inspection?

Enrol every team member on one invoice, track progress and download a training matrix for CQC. 15% off for 5+ learners.

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