Which role do you work in?
Every track has its own learning path — from a free taster to an advanced certificate — plus the verifiable CPD your practice needs.
Four career tracks, one clear route each
Reception, administration, treatment coordination and practice management — every track runs from a free taster to an advanced certificate.
14 courses
Dental Receptionist
Front desk & patient experience
The dental receptionist is the first voice on the phone and the first face at the desk. Our receptionist track takes you from your first week on the front desk to leading a reception team — diary management, NHS bands, telephone skills, complaints and the dental terminology that makes clinicians trust you.
View pathway
14 courses
Dental Administrator
Records, NHS claims, finance & compliance
Dental administrators keep the practice legal, paid and organised: NHS contracts and FP17 claims, patient records and GDPR, invoicing and payment plans, stock control and the CQC evidence folder. This track is the natural route into the Dental Practice Manager track.
View pathway
11 courses
Dental Coordinator
Treatment Coordinator (TCO) & case acceptance
The treatment coordinator bridges the gap between the clinical consultation and the patient's decision. Our TCO track covers consultation structure, presenting treatment plans, finance options, consent and follow-up — for implant, orthodontic, cosmetic and general dentistry.
View pathway 14 courses
Dental Practice Manager
Leadership, compliance & commercial performance
The practice manager holds the whole practice together — the team, the diary, the numbers, the regulator and the patients. Our practice manager track combines the Level 4 Practice Manager Certificate with Commercial Practice Skills, CQC inspection readiness and the governance CPD every manager has to evidence: for new managers, senior administrators stepping up and owners running their own practice.
View pathwayVerifiable CPD for the whole team — 12 topics, from £20 each
Short modules for registrants and the non-clinical team alike: complete one in a lunch break, certificate issued on completion.
Or take the whole route in one enrolment
Reception, administration, coordination and commercial skills, the CPD every practice team member is expected to hold, and practical development in your own practice — with a certificate for every course and one for the programme.
- Dental ReceptionDental Receptionist Foundation Course (Level 2)
- Dental AdministrationDental Practice Administrator Certificate (Level 3)
- Dental CoordinationDental Treatment Coordinator (TCO) Foundation Course
- Commercial Practice SkillsAll ten commercial modules
- Selected Dental CPDEight verifiable modules
- Practical workplace developmentSix workplace tasks completed in your own practice with a reflective log, signed...
30-day money-back guarantee · team pricing for 5+ learners
| What's on each track | Receptionist | Administrator | Coordinator | Practice Manager | All Dental CPD |
|---|---|---|---|---|---|
| Free taster course | — | — | |||
| Foundation course | — | — | — | ||
| Advanced / Level 3–4 certificate | — | ||||
| Commercial Practice Skills | — | ||||
| Verifiable CPD modules | |||||
| Complete Programme available | — | ||||
| Verifiable CPD hours on every certificate | |||||
| Best for | Front desk & patient experience | Records, NHS claims, finance & compliance | Treatment Coordinator (TCO) & case acceptance | Leadership, compliance & commercial performance | Verifiable CPD for the whole dental team |
