Which role do you work in?
Every track has its own learning path — from a free taster to an advanced certificate — plus the verifiable CPD your practice needs.
7 courses
Dental Receptionist
Front desk & patient experience
The dental receptionist is the first voice on the phone and the first face at the desk. Our receptionist track takes you from your first week on the front desk to leading a reception team — diary management, NHS bands, telephone skills, complaints and the dental terminology that makes clinicians trust you.
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8 courses
Dental Administrator
Records, NHS claims, finance & compliance
Dental administrators keep the practice legal, paid and organised: NHS contracts and FP17 claims, patient records and GDPR, invoicing and payment plans, stock control and the CQC evidence folder. This track is the route from administrator to practice manager.
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5 courses
Dental Coordinator
Treatment Coordinator (TCO) & case acceptance
The treatment coordinator bridges the gap between the clinical consultation and the patient's decision. Our TCO track covers consultation structure, presenting treatment plans, finance options, consent and follow-up — for implant, orthodontic, cosmetic and general dentistry.
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11 courses
Dental CPD
Verifiable CPD for every GDC registrant
Short, verifiable CPD modules for dentists, dental nurses, hygienists, therapists and technicians — medical emergencies, decontamination, radiography, safeguarding, complaints, legal & ethical issues and oral cancer — plus compliance and patient-care topics for the whole team. Every certificate lists aims, learning outcomes, GDC development outcomes and verifiable hours.
View pathway| What's on each track | Receptionist | Administrator | Coordinator | CPD |
|---|---|---|---|---|
| Free taster course | ||||
| Foundation course | — | |||
| Advanced / Level 3–4 certificate | — | |||
| GDC recommended CPD topics | ||||
| Verifiable CPD hours on certificate | ||||
| Best for | Front desk & patient experience | Records, NHS claims, finance & compliance | Treatment Coordinator (TCO) & case acceptance | Verifiable CPD for every GDC registrant |
