Explain the CQC's five key questions and quality statements
Build and maintain an evidence folder that answers every question
Prepare staff for inspector interviews and site walk-rounds
Identify common breaches and fix them before inspection
Respond to the draft report and act on requirement notices
Who is this course for?
Practice managers
Compliance leads
Owners
Administrators
Course curriculum
6 modules12 lessons4h total4 CPD hrs on certificate
01How CQC regulates dentistryRegistration, regulations and the assessment framework.
Registration, regulations and the assessment framework.
02Safe & effectiveSafeguarding, IPC, medicines, equipment, records and training evidence.
Safeguarding, IPC, medicines, equipment, records and training evidence.
03Caring & responsivePatient feedback, accessibility, complaints and reasonable adjustments.
Patient feedback, accessibility, complaints and reasonable adjustments.
04Well-ledGovernance, audits, policies, culture and leadership evidence.
Governance, audits, policies, culture and leadership evidence.
05Inspection dayNotification, the visit, interviews and the draft report.
Notification, the visit, interviews and the draft report.
06Assessment & certificateReadiness assessment and checklist download.
Readiness assessment and checklist download.
About this course
CQC inspections shouldn't be a scramble. This course explains how the Care Quality Commission regulates dental practices in England — the five key questions, the quality statements and evidence categories — and turns them into a practical readiness plan.
You will learn what inspectors ask, which documents they check, how to prepare the team, how the day runs and how to respond to the draft report. Includes a 90-point readiness checklist and an evidence-folder index.
Issued the moment you complete the final module. Every certificate lists the course aims and objectives, anticipated learning outcomes, the quality-assurance process and 4 CPD hrs — the elements required for verifiable CPD. Non-registrants can use it as CQC training evidence and for appraisals.
CPD development outcomesAEffective communication with patients, the dental team and othersBEffective management of self and working with others in the dental teamCMaintenance and development of knowledge and skill within your field of practiceDMaintenance of skills, behaviours and attitudes which maintain patient confidence
Learner reviews
4.9
Based on 171 learner reviews · 4 shown
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Daniel KerrDental Administrator, Edinburgh · Aug 2026
We had our CQC inspection three weeks after completing this. The checklist and evidence-folder index meant we were ready and it went smoothly.
Ben WhitakerCompliance Lead, Reading · Jun 2026
Finally a course written by people who understand how a dental practice actually runs. The scenarios were spot on.
SM
Sarah MitchellDental Hygienist, Brighton · Sep 2026
Clear explanation of the quality statements and what inspectors actually look for. Our whole leadership team did it.
SY
Samira YusufDental Administrator, Croydon · May 2026
Clear, dental-specific and straight to the point. The certificate downloaded the moment I finished — exactly what I needed for my CPD record.
Common questions
When can I start?
Immediately. Access opens the moment your order is confirmed and you can learn from any device, in any order, as many times as you like.
How is the course assessed?
A short multiple-choice or scenario-based assessment at the end of the course with instant results. You can retake it as many times as you need at no extra cost.
Can I enrol my whole team?
Yes. Practices can buy multiple places on one invoice and receive a training matrix for CQC evidence. Contact us for team pricing.
