Free taster 0.5 CPD hrs Foundation

Dental Admin Essentials — Free Introduction

A free 40-minute tour of what dental administrators do and the systems they run.

4.7 (205 reviews) 2,264 enrolled 40 min of learning Updated Sep 2026
0.5 CPD hrsVerifiable CPD
40 minSelf-paced
4 lessons4 modules
FoundationNo prior training needed
Part of the Dental Administrator pathway · Start free Next on the path: Dental Practice Administrator Certificate (Level 3)
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What you'll learn

What a dental administrator is responsible for
The compliance calendar every practice runs to
Core systems: practice-management software, NHS portals and finance tools
How to progress from admin to practice management

Who is this course for?

Career explorers Receptionists considering admin New starters

Course curriculum

4 modules 4 lessons 40 min total 0.5 CPD hrs on certificate
01 Reception vs administration How the roles differ and overlap.

How the roles differ and overlap.

02 The admin year Monthly, quarterly and annual compliance tasks.

Monthly, quarterly and annual compliance tasks.

03 Tools of the trade Software, portals and templates.

Software, portals and templates.

04 Quiz & certificate Free certificate on completion.

Free certificate on completion.

About this course

Curious about dental administration? This free introduction explains the difference between reception and admin roles, the systems administrators manage (records, NHS claims, stock, HR and compliance) and the skills that make a great one.

It is the opening module of our Dental Practice Administrator Certificate, free to complete with a downloadable certificate.

Your certificate

Verifiable CPD certificate — downloadable instantly

Issued the moment you complete the final module. Every certificate lists the course aims and objectives, anticipated learning outcomes, the quality-assurance process and 0.5 CPD hrs — the elements the GDC requires for verifiable CPD. Non-registrants can use it as CQC training evidence and for appraisals.

Aims & objectives Learning outcomes Unique certificate number 0.5 CPD hrs
GDC development outcomes A Effective communication with patients, the dental team and others B Effective management of self and working with others in the dental team C Maintenance and development of knowledge and skill within your field of practice D Maintenance of skills, behaviours and attitudes which maintain patient confidence

Learner reviews

4.7

Based on 205 learner reviews · 4 shown

5 4
4 0
3 0
OR
Olivia Reid Dental Receptionist, Newcastle · Aug 2026

I was promoted to practice manager with no formal training. This programme gave me the structure, templates and confidence to lead properly.

Daniel Kerr
Daniel Kerr Dental Administrator, Edinburgh · Jul 2026

The compliance calendar and stock templates are now part of how our practice runs. Excellent value.

SY
Samira Yusuf Dental Administrator, Croydon · Jun 2026

I moved from reception to admin after this course. My manager said my CQC evidence folder was the best she had seen.

Ben Whitaker
Ben Whitaker Compliance Lead, Reading · May 2026

The NHS claims module finally made UDAs and FP17s make sense. Our rejected claims dropped almost immediately.

Common questions

When can I start?

Immediately. Access opens the moment your order is confirmed and you can learn from any device, in any order, as many times as you like.

How is the course assessed?

A short multiple-choice or scenario-based assessment at the end of the course with instant results. You can retake it as many times as you need at no extra cost.

Can I enrol my whole team?

Yes. Practices can buy multiple places on one invoice and receive a training matrix for CQC evidence. Contact us for team pricing.

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